Retail Customer Only Return Policy
If you are not entirely happy with your purchase you can return your item/s within 28 days of delivery, for a full refund to the original payment.
Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the payment card account within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.
Return Costs
Customers have to cover the shipping fees to return the items .This cost is not refundable. unless the goods are faulty in which case contact us for further info
Trade Customer Only Return Policy
Please email us for more information regarding trade returns
Returns instore
returns over the value of £10 returned instore will be issued a gift card receipt
seasonal items maybe refused for return please check with staff before trying to return
£100 maximum
28 day Limit
No returns for trade account customers
